Privacy policy
LEVA BIJOUX — Online Store Based in Switzerland
1. Purpose and Scope
At LEVA BIJOUX, we place great importance on protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at www.levabijoux.com, make a purchase, or interact with our services.
LEVA BIJOUX is an online store based in Switzerland, offering its products to customers in Switzerland and internationally.
This policy applies to all visitors and customers of our website, regardless of their country of residence, subject to applicable legal provisions.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP), as well as applicable foreign regulations, including the European Union General Data Protection Regulation (GDPR) where its conditions of application are met.
2. Data Controller
The controller responsible for processing personal data is:
LEVA BIJOUX
Owner: Léva Giuliano
Chemin de Cocagne 6
1030 Bussigny
Switzerland
Email: info@levabijoux.com
Website: www.levabijoux.com
For any questions regarding the protection of your personal data or the exercise of your rights, you may contact us at the email address provided above.
3. Personal Data We Collect
When you use our website or make a purchase, we may collect different categories of personal data.
Identification Information
-
First and last name;
-
Email address;
-
Telephone number;
-
Postal address;
-
Information relating to your customer account, if you create one.
Order Information
-
Products ordered;
-
Purchase history;
-
Billing address;
-
Shipping address;
-
Destination country;
-
Information necessary to process returns, exchanges, and refunds.
Payment Information
Payments are processed by the secure payment service providers available through our Shopify store.
LEVA BIJOUX may access certain transaction-related information, including the transaction amount, status, and reference.
Complete payment card numbers are not stored directly by LEVA BIJOUX.
Technical and Browsing Information
When you visit our website, certain information may be collected automatically, including:
-
IP address;
-
Browser type;
-
Device type;
-
Operating system;
-
Time zone;
-
Pages visited;
-
Browsing duration;
-
Interactions with the website;
-
Information collected through cookies and similar technologies.
Information You Voluntarily Provide
We may also collect information that you choose to provide when you:
-
Contact our customer service team;
-
Complete a form;
-
Subscribe to our newsletter;
-
Participate in a promotional campaign;
-
Leave a comment or product review.
4. Purposes of Data Processing
The personal data we collect is used for the following purposes:
-
Processing, preparing, and shipping your orders;
-
Managing payments and refunds;
-
Tracking domestic and international deliveries;
-
Responding to your inquiries and complaints;
-
Managing returns and exchanges;
-
Preventing fraud and securing transactions;
-
Improving website functionality and performance;
-
Analyzing website traffic and the use of our online store;
-
Personalizing your browsing experience where permitted;
-
Sending marketing communications when legal requirements are met;
-
Complying with our accounting, tax, and legal obligations.
We process your personal data only for specific, legitimate, and proportionate purposes.
5. Legal Bases for Processing
Where the GDPR applies, the processing of personal data is based on the following legal grounds, depending on the purpose:
Performance of a Contract: Processing orders, payments, deliveries, returns, and after-sales services.
Legal Obligation: Retaining accounting documents, complying with tax obligations, and meeting regulatory requirements.
Legitimate Interests: Preventing fraud, ensuring website security, and improving our services, provided that these interests are not overridden by the rights and freedoms of the individuals concerned.
Consent: Sending certain marketing communications, using non-essential cookies, and carrying out other processing activities requiring prior authorization.
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before its withdrawal.
In Switzerland, processing activities are also subject to the principles and requirements of the FADP.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure its proper functioning and improve your browsing experience.
These technologies may be used to:
-
Remember items added to your shopping cart;
-
Maintain your browsing session;
-
Save certain preferences;
-
Ensure website security;
-
Measure website traffic and performance;
-
Analyze the effectiveness of our communications and advertising campaigns;
-
Provide personalized content or advertising where permitted.
Strictly Necessary Cookies
These cookies are essential for the operation of our online store and the provision of requested services.
Analytics Cookies
These cookies help us understand how visitors use our website and improve its functionality.
Advertising and Marketing Cookies
These cookies may be used to measure advertising campaigns and provide personalized communications.
Where required by applicable law, non-essential cookies are activated only after obtaining your consent.
You can manage your preferences through the consent management tool available on our website, where provided, or through your browser settings.
7. Marketing Communications and Newsletter
LEVA BIJOUX may offer you the opportunity to subscribe to its newsletter to receive:
-
Information about our new collections;
-
Promotional offers;
-
Brand news;
-
Invitations to events or promotional campaigns.
Marketing communications are sent in accordance with applicable legal requirements, particularly those relating to consent.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at:
Withdrawing your consent to marketing communications does not affect the delivery of messages necessary to process your orders.
8. Sharing Personal Data
To operate our online store, certain personal data may be shared with service providers acting on our behalf.
These providers may include:
-
Shopify, for hosting and operating our online store;
-
Payment service providers available during checkout;
-
Shipping carriers and postal services responsible for delivery;
-
IT and technical service providers;
-
Marketing communication and analytics service providers, where these services are used.
These service providers should only access the data necessary to perform their services, in accordance with applicable contractual and legal obligations.
We may also be required to disclose certain information to competent authorities when required by law.
Any use of data for advertising purposes or sharing with partners is subject to applicable regulations and the privacy choices available to users.
9. International Data Transfers
As LEVA BIJOUX is based in Switzerland and serves international customers, certain personal data may be processed or hosted in other countries.
These transfers may occur in connection with services provided by Shopify, payment service providers, shipping carriers, or technical tools used by our online store.
Where required by applicable legislation, international data transfers are subject to appropriate safeguards, including adequacy decisions or recognized standard contractual clauses.
We seek to ensure that international transfers comply with applicable data protection requirements.
10. Personal Data Security
LEVA BIJOUX implements appropriate technical and organizational measures to protect personal data against:
-
Unauthorized access;
-
Disclosure;
-
Alteration;
-
Accidental loss;
-
Destruction;
-
Misuse.
Our online store uses, in particular, the security measures provided by Shopify and the relevant payment service providers.
Despite the protective measures implemented, no electronic transmission or storage system can guarantee absolute security.
In the event of a personal data breach, we will take the necessary measures in accordance with applicable legal obligations, including notifying the competent authorities and affected individuals where required.
11. Data Retention Period
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal retention obligations.
Information relating to orders, invoices, and transactions may be retained for the periods required by applicable accounting and tax legislation.
Data used for marketing purposes is retained in accordance with legal requirements and the choices expressed by the individuals concerned.
When personal data is no longer necessary and no legal obligation justifies its retention, it will be deleted or anonymized as appropriate.
12. Your Rights Regarding Personal Data
Depending on the legislation applicable to your situation, you may have the following rights:
-
Right of Access: Obtain information about the personal data we hold about you;
-
Right to Rectification: Request the correction of inaccurate or incomplete information;
-
Right to Erasure: Request the deletion of certain personal data under the conditions established by law;
-
Right to Object: Object to certain types of data processing;
-
Right to Restriction: Request the restriction of certain processing activities where this right applies;
-
Right to Data Portability: Receive certain personal data in a structured format where legal requirements are met;
-
Right to Withdraw Consent: Withdraw previously granted consent at any time.
To exercise your rights, please contact:
We will review your request in accordance with applicable legal provisions.
Certain information may need to be retained to comply with our accounting, tax, or legal obligations.
13. Personalized Advertising
Where the relevant tools are enabled, LEVA BIJOUX may use digital analytics and advertising services to measure the effectiveness of its campaigns and improve the relevance of its communications.
These services may include platforms such as Google or Meta.
The use of personal data for personalized advertising is subject to applicable legal requirements and, where necessary, your consent.
You may also review the privacy and advertising settings provided by the relevant platforms.
14. Protection of Minors
The LEVA BIJOUX website is not intended to knowingly collect personal data from children who have not reached the age required to validly consent to data processing under applicable legislation.
Minors are encouraged to make purchases with the consent or assistance of their legal guardian where necessary.
If we become aware that personal data has been collected in violation of applicable legal provisions, we will take appropriate steps to remedy the situation.
15. Links to Third-Party Websites
Our website may contain links to websites or services operated by third parties.
LEVA BIJOUX does not control the privacy practices of these external websites.
We recommend reviewing their privacy policies before providing them with personal information.
16. Changes to This Privacy Policy
LEVA BIJOUX reserves the right to modify this Privacy Policy to reflect:
-
Changes in its business activities;
-
The addition or modification of services;
-
Changes to the service providers used;
-
Legal or regulatory developments.
The updated version will be published on our website, together with its latest revision date.
Where required by applicable legislation, affected individuals will be informed of significant changes or asked to renew their consent.
17. Contact and Complaints
For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights, please contact:
LEVA BIJOUX
Chemin de Cocagne 6
1030 Bussigny
Switzerland
Email: info@levabijoux.com
Website: www.levabijoux.com
If you believe that your personal data protection rights have not been respected, you may also contact the competent supervisory authority in accordance with applicable legislation.
In Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (FDPIC).
Where the GDPR applies, you may also have the right to lodge a complaint with a competent supervisory authority in the European Economic Area.
LEVA BIJOUX
Jewelry & Accessories
www.levabijoux.com
info@levabijoux.com
Last Updated: October 10, 2026